FAQ

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FAQ

FAQ

You can learn more from our FAQ

  • How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.
  • How long is the warranty period? How to repair it? How to deal with quality problems?

    Our items are covered with a warranty of 12 months. For general minor problems, our company will provide the maintenance instruction and express spare parts. Customers can repair and replace the spare parts according to the instruction. Our company will provide a new replacement If it cannot be repaired within the warranty period.
  • How to deliver the goods to us?

    Usually we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other countries. of course, if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.
  • What products can you offer?

    Our products are power inverters, battery chargers and portable power.
  • Are you a direct manufacturer or trading company?

    We are a factory, and we also have our own international sales department. we produce and sell all by ourselves.
  • What kind of certificates have you obtained for your products?

    All the Power Inverters have obtained ETL, SAA, CE, FCC and RoHS certification, which can meet the import requirements of most countries.
  • Can you provide OEM and ODM services?

    Yes, but there is a MOQ requirement.

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